How do I pack the goods correctly?
If you are returning goods, please use the box you get from us. When you prepare a return shipment, it is important that you pack the package properly to avoid damage during the transportation. If you don't have our box at hand, use a sturdy and robust package that will secure the contents well. It is best to add some cushioning material - bubble wrap, newspaper or foam - to the package for additional protection. Seal the package carefully and use appropriate tape that will hold reliably.
It is very important to remove any old shipping labels that may still be on the package so that the return definitely reaches us.