I want to return a product – how to do it?
You have the possibility to return or exchange products within 100 days. However, it is necessary that the products are unused and in their original packaging. Unfortunately we cannot exchange or take back products that have already been in use due to legal regulations.
If all products are unused and your purchase was made not more than 100 days ago, please contact us by email at shop@kildwick.com. To help us process your exchange or return quickly, please contact us by using your order number, customer number or order number.