Which shipping companies do we use at Kildwick?
We have chosen to use DHL exclusively for shipping in Germany. From our perspective, this offers several advantages.
DHL is also committed to CO2-neutral shipping, which supports our concept of maximum sustainability.
In addition, DHL also delivers to Packstations if you want to use this option. Parcels are delivered by DHL from Monday to Friday and on Saturday. If you are not at home when the parcel is delivered and do not want to use a PackStation, you can pick up your shipment at a DHL branch near you. In this case, the delivery agent will leave you a notification card indicating exactly where you can pick up your package.
Within the EU as well as to Great Britain and Switzerland, we also ship exclusively with DHL. The delivery speed and the delivery rate with DHL so far meet our requirements for fast and reliable shipping.
For shipments outside the EU, we use Parcel One. The company works with the best local shipping providers in your country to ensure you receive your order quickly and safely.
Please note that deliveries may be delayed from time to time..
- You can track your shipment yourself here. All you need is the order number (starting with 3) from the order confirmation and the postal code of your delivery address.
- Even if you have received only a part of your order, please wait a few more days – the rest will come.
Our parcel service providers and we will do everything we can to ensure that your shipments arrive as quickly as possible. Especially large and/or heavy orders (over 31.5 kg) will be delivered in several packages. Normally you only pay postage once.