What emails will you receive from us after your order?

Thank you for your order! Now the following should happen: You will receive an email from us confirming that we have received your order. Shortly after that you will receive an e-mail with the confirmation of the payment of your order (except AmazonPay). If all your ordered items are available, you will receive a shipping confirmation as soon as we have packed your package.
If you pay with AmazonPay, you will receive your payment confirmation shortly after our shipping confirmation. This is because we do not receive the payment confirmation from AmazonPay until we have shipped your package.

If you have not received an order confirmation, you can get help here.

If you have not received a payment confirmation, hopefully this information will help you.