I have a notification in my mailbox – why didn't the delivery agent ring the bell?
Since the parcel carrier receives an explicit order for delivery, he must also make an attempt to deliver to you. If it can be proven that this was not the case, there is not much we can do except apologize. More importantly, have you received your package? If you have received a notification but the package is not found, please contact us at: shop@kildwick.com with your order number, customer number or invoice number.